1 Introduction
Welcome to Clanbag. These Terms of Service ("Terms") govern your access to and use of the website operated by CLANBAG ARTS CRAFTS CO., LTD ("Clanbag," "we," "us," or "our"). By accessing our website or engaging our manufacturing services, you agree to be bound by these Terms.
These Terms apply to:
- Use of the clanbag.com website
- Product inquiries and quote requests
- Sample orders and evaluations
- OEM/ODM manufacturing projects
- Business communications with our team
Note: For specific order terms, refer to your purchase agreement or proforma invoice, which may contain additional terms that supersede these general Terms of Service.
2 Acceptance of Terms
By accessing or using our website, submitting inquiries, or engaging our manufacturing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Website Access
By browsing our website, you agree to these Terms and our Privacy Policy.
Business Inquiries
By submitting a quote request or inquiry, you confirm you have authority to act on behalf of your company.
Order Placement
Specific orders are governed by individual purchase agreements or proforma invoices in addition to these Terms.
Age Requirement
You must be at least 18 years old and legally authorized to enter into contracts on behalf of your organization.
If you do not agree with these Terms, please do not use our website or services.
3 Acceptable Use
How you may use our website and services.
Permitted Uses
- Browse product information and catalogs
- Submit legitimate business inquiries and quote requests
- Download product specifications and catalogs for business evaluation
- Contact our team for business-related questions
- Share website content with colleagues for business purposes
Prohibited Uses
Unauthorized Access
Attempting to access restricted areas, systems, or data without authorization.
Interference
Interfering with website functionality, security features, or server performance.
Automated Access
Using bots, scrapers, or automated tools to access our website without permission.
Misrepresentation
Providing false or misleading information in inquiries or communications.
Intellectual Property Violation
Copying, reproducing, or distributing our content, designs, or trademarks without authorization.
Competitive Intelligence
Using our website to gather information for directly competing manufacturing operations.
Illegal Activities
Using our services for any unlawful purpose or in violation of applicable regulations.
4 Product Information and Quotes
Understanding the nature of website content and quotations.
Product Information
- Product descriptions, specifications, and images on our website are for general reference purposes.
- Actual products may vary slightly in color, dimensions, or appearance due to manufacturing processes.
- We reserve the right to modify product specifications without prior notice.
- Custom OEM/ODM products are made to agreed specifications, which supersede website information.
Quotations
- Quotes provided are estimates based on information available at the time of quotation.
- Quotes are valid for the period specified (typically 30 days) unless otherwise stated.
- Final pricing depends on confirmed specifications, quantities, materials, and current costs.
- Quotes do not constitute binding offers until a purchase agreement is signed.
- Pricing may be subject to adjustment based on material costs, exchange rates, and shipping rates.
Order Confirmation
- Orders are confirmed only upon receipt of a signed purchase agreement or proforma invoice.
- A deposit may be required before production commences.
- Order modifications may affect pricing and delivery timelines.
5 Intellectual Property
Ownership and protection of content and designs.
Our Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Clanbag or our licensors and is protected by intellectual property laws.
Customer Intellectual Property
For OEM/ODM projects, we respect and protect your intellectual property:
- Customer-provided designs remain the property of the customer.
- We maintain strict confidentiality of customer designs and specifications.
- Customer designs will not be shared with third parties or used for other projects.
- Non-disclosure agreements are available upon request.
Usage Limitations
- You may not copy, reproduce, or distribute our content without written permission.
- You may not use our trademarks in any manner that suggests endorsement without authorization.
- Limited use of product images for business evaluation is permitted with attribution.
- Any unauthorized use may result in legal action.
6 Warranties and Disclaimers
Understanding what we guarantee and what we do not.
Website Disclaimer
This website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied.
- We do not warrant that the website will be uninterrupted, error-free, or secure.
- We do not warrant the accuracy or completeness of information on the website.
- We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
Product Warranties
For actual product orders, warranty terms are specified in your purchase agreement. Generally:
- Products are manufactured to meet agreed specifications.
- Quality claims must be reported within the specified timeframe (typically upon receipt).
- Warranty does not cover damage from misuse, improper storage, or normal wear and tear.
- OEM/ODM products are made to customer specifications; we warrant manufacturing quality, not design suitability.
Samples
Samples are provided for evaluation purposes and may have slight variations from bulk production. Sample approval confirms acceptability of design and quality standards.
7 Limitation of Liability
Limits on our responsibility.
General Limitation
To the fullest extent permitted by law, Clanbag and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Website Access
We are not liable for any damages resulting from inability to access our website, errors, or interruptions.
Information Accuracy
We are not liable for decisions made based on website content. Verify specifications before ordering.
Third-Party Actions
We are not liable for actions of shipping carriers, customs authorities, or other third parties.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
Maximum Liability: In any event, our total liability shall not exceed the amount paid by you for the specific products or services giving rise to the claim.
Order Liability: Liability for specific orders is governed by the applicable purchase agreement or proforma invoice.
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability shall be limited to the maximum extent permitted by law.
8 Third-Party Links and Services
Our relationship with external content.
Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience and reference.
Disclaimers
- We do not control, endorse, or assume responsibility for third-party websites or their content.
- Your use of third-party websites is subject to their terms of service and privacy policies.
- We are not liable for any damages arising from your use of third-party websites.
- The inclusion of any link does not imply endorsement or affiliation.
Examples of third-party links you may encounter:
We encourage you to review the terms and privacy policies of any third-party websites you visit.
9 Governing Law and Dispute Resolution
Legal framework for these terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
Dispute Resolution
Negotiation
Parties shall first attempt to resolve disputes through good-faith negotiation.
Mediation
If negotiation fails, parties may agree to mediation before pursuing arbitration.
Arbitration
Unresolved disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules.
Location
Qingdao, China
Language
English or Chinese, as agreed
Order Disputes: For disputes related to specific orders, refer to the dispute resolution clause in your purchase agreement, which may specify different terms.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
10 Changes to Terms
How we update these terms.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.
Notification Methods
- Posting updated terms on our website
- Updating the "Last Modified" date
- Notifying active business partners via email for material changes
Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
Recommendation: We encourage you to review these Terms periodically to stay informed of any updates.
Version History
| Date | Version | Changes |
|---|---|---|
| December 31, 2025 | 1.0 | Initial Terms of Service publication |
11 Terms FAQ
Common questions about our terms.
Are quotes on the website binding?
What governs my actual order?
How is my design protected for OEM/ODM orders?
Can I use product images from your website?
What law applies to these terms?
How will I know if terms change?
12 Contact Us
Questions about these terms.
If you have any questions about these Terms of Service, please contact us.
CLANBAG ARTS CRAFTS CO., LTD
Pingdu, Shandong 266700
China
We will respond to inquiries within 5 business days.