1. Introduction
CLANBAG ARTS CRAFTS CO., LTD ("Clanbag," "we," "us," or "our") is committed to protecting the privacy of our business partners, website visitors, and all individuals whose information we process. As a B2B beach bag manufacturer serving clients across 20+ countries since 2001, we understand the importance of data protection in international business relationships.
Our Privacy Commitment
- We primarily collect business contact information for B2B inquiries
- Your data is used solely to provide services and maintain business relationships
- We implement industry-standard security measures
- We comply with applicable international data protection regulations
Legal Entity: CLANBAG ARTS CRAFTS CO., LTD
Location: Xinhe Industrial Park, Pingdu, Shandong 266700, China
Established: 2001
2. Key Points at a Glance
The essential highlights of this privacy policy.
What We Collect
Business contact information you provide in forms or communications, plus basic technical data from site usage.
- Company and contact details
- Business inquiry information
- Order and project data
- Device and browser data
How We Use It
To respond to inquiries, manage orders, maintain business relationships, and improve our services.
- Quote and order processing
- OEM/ODM project support
- Customer service
- Website functionality
Who We Share With
We share data only as needed for business operations with trusted partners.
- Shipping and logistics partners
- Payment processors
- Quality certification bodies
- Legal compliance as required
Your Control
You can request access, updates, or deletion of your information.
- Access your data
- Request corrections
- Withdraw consent
- Contact us with questions
3. Information We Collect
Data you provide plus limited technical details from site usage.
Business Contact Information
When you request a quote, submit an inquiry, or contact our sales team, we collect information necessary to respond to your business needs.
Order and Project Information
For existing business relationships, we maintain records related to orders, samples, and ongoing projects.
Communication Records
We keep records of business communications to maintain context and provide consistent support.
Technical and Usage Data
Basic technical information helps us maintain website security and improve functionality.
Important Notes
- We primarily collect business-related information, not personal consumer data.
- We do not intentionally collect sensitive personal data through standard business inquiry forms.
- If you choose not to provide certain information, we may be unable to fully respond to your inquiry.
4. How We Use Your Information
We use collected information to serve your business needs and improve our services.
| Purpose | Description | Legal Basis |
|---|---|---|
| Responding to Inquiries | Process and respond to quote requests, product inquiries, and sample requests. | Legitimate business interest / Contract performance |
| Order Fulfillment | Manage orders, coordinate production, arrange shipping, and handle invoicing. | Contract performance |
| Business Relationship Management | Maintain records of our business relationship, including order history and preferences. | Legitimate business interest |
| Product Development | For OEM/ODM projects, we use project specifications to develop custom products per your requirements. | Contract performance |
| Communication | Send order updates, shipping notifications, and respond to support requests. | Contract performance / Legitimate business interest |
| Marketing (with consent) | With your permission, send product updates, new collection announcements, and industry news. | Consent |
| Website Improvement | Analyze website usage to improve functionality and user experience. | Legitimate business interest |
| Legal Compliance | Comply with legal obligations, including export regulations and financial reporting. | Legal obligation |
5. Information Sharing
We share data only as needed for business operations and legal compliance.
Logistics and Shipping Partners
We share shipping information with freight forwarders, customs brokers, and carriers to deliver your orders.
Payment Processors
Payment information is processed through secure banking channels and payment service providers.
Quality and Certification Bodies
For orders requiring third-party testing or certification, we may share product and order details with testing laboratories.
Legal and Regulatory Requirements
We may disclose information when required by law, regulation, or legal process.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Our Commitments
- We do not sell your personal or business information to third parties.
- We do not share your information for third-party marketing purposes.
- All service providers are required to protect your information and use it only for specified purposes.
6. International Data Transfers
As a beach bag manufacturer based in China serving clients in over 20 countries, international data transfers are an essential part of our business operations. We take appropriate measures to protect your information during these transfers.
Transfer Scenarios
Order Processing
When you place an order, your shipping and contact information is shared with logistics partners in various countries to facilitate delivery.
Countries involved: Destination country, Transit countries for shipping
Communication
Business communications may be processed through servers located in different jurisdictions.
Countries involved: China, Service provider locations
Quality Certification
For orders requiring international certifications, product and order data may be shared with testing laboratories worldwide.
Countries involved: Testing facility locations
Safeguards We Implement
Contractual Protections
We use appropriate contractual terms with service providers to ensure data protection.
Data Minimization
We only transfer data necessary for the specific business purpose.
Partner Vetting
We work with reputable international partners who maintain appropriate security standards.
Compliance Efforts
We strive to comply with applicable data protection regulations in the jurisdictions we serve.
For EEA Business Contacts
For business contacts in the European Economic Area (EEA), we implement appropriate safeguards for data transfers outside the EEA, including standard contractual clauses where applicable.
7. Data Security
How we protect your information.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security updates and patches
- Firewall protection
Access Controls
- Role-based access to business information
- Password-protected systems
- Limited access to sensitive data
- Employee confidentiality obligations
Physical Security
- Secure office and factory facilities
- Controlled access to data storage areas
- Document handling procedures
Business Practices
- Staff training on data protection
- Confidentiality agreements with partners
- Regular review of security practices
- Incident response procedures
While we implement reasonable security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
8. Data Retention
How long we keep your information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Business Inquiry Records | 3 years from last contact | To maintain business relationship context and follow up on potential opportunities |
| Order and Transaction Records | 7 years after order completion | Legal requirements for financial records and potential warranty claims |
| OEM/ODM Project Records | 10 years after project completion | Intellectual property protection and product liability considerations |
| Communication Records | 5 years from date of communication | Business continuity and dispute resolution |
| Website Usage Data | 2 years | Website analytics and improvement purposes |
| Marketing Consent Records | Duration of consent plus 2 years | Compliance documentation |
Deletion Policy
After the retention period expires, we securely delete or anonymize the data unless a longer retention is required by law or for ongoing legal proceedings.
9. Your Rights
How you can control your information.
Access
You can request a copy of the business information we hold about you and your company.
Contact us at sales@clanbag.com with your request
Correction
You can request that we correct inaccurate or incomplete information.
Send corrections to sales@clanbag.com
Deletion
You can request deletion of your information, subject to legal retention requirements.
Submit a deletion request to sales@clanbag.com
Restrict Processing
You can request that we limit how we use your information in certain circumstances.
Contact us to discuss specific restrictions
Data Portability
Where technically feasible, you can request your data in a commonly used format.
Request data export from sales@clanbag.com
Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
Contact us or use unsubscribe links in marketing emails
Object to Processing
You can object to processing based on legitimate interests.
Submit your objection to sales@clanbag.com
Response Time
We aim to respond within 30 days
Verification
We may verify your identity first
Limitations
Some requests may have legal limits
10. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Posting the updated policy on our website with a new effective date
- Notifying active business contacts via email for significant changes
- Updating the "Last Modified" date at the top of this policy
We encourage you to review this policy periodically to stay informed about how we protect your information.
Version History
| Date | Version | Changes |
|---|---|---|
| December 31, 2025 | v1.0 | Initial privacy policy publication |
11. Contact Us About Privacy
How to reach us with privacy questions or requests.
Contact Information
Company:
CLANBAG ARTS CRAFTS CO., LTD
Email:
sales@clanbag.com
Address:
Xinhe Industrial Park
Pingdu, Shandong 266700
China
Our Commitment
We are committed to addressing your privacy concerns. Our team will respond to inquiries within 5 business days and aim to resolve issues promptly.
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
12. Privacy FAQ
Common questions about our privacy practices.